Last Updated: July 29, 2026
Welcome to SILEXEO.
At SILEXEO, we value your trust and are committed to protecting the privacy of your personal information. When you visit our website, create an account, or purchase a product from us, we may collect certain information that is necessary to provide our services. This Privacy Policy explains how we collect, use, protect, and, when necessary, share your information. By using our website, you agree to this Privacy Policy.
1.Information We Collect
When you use our website or place an order, we may collect the following information:
- Your full name
- Mobile number
- Email address
- Billing and shipping address
- PIN code
- Order-related information
- Payment status and transaction-related information (we do not store complete card details or your UPI PIN)
- IP address, browser, device, and website usage information
- Information collected through Cookies and similar technologies
2. How We Use Your Information
We may use your information for the following purposes:
- To process and deliver your orders.
- To provide customer service and support.
- To send order confirmations, shipping updates, and other necessary communications.
- To prevent fraud and suspicious activities.
- To improve our website, services, and customer experience.
- To comply with applicable laws and regulations.
- To send information about new products, offers, discounts, or updates where you have permitted us to do so.
3. Who We May Share Your Information With
SILEXEO does not sell, rent, or trade your personal information. When necessary, limited information may be shared with trusted service providers, including:
- Shopify (our e-commerce website platform)
- Payment gateway providers
- Courier and shipping partners
- Marketing or analytics service providers
- Marketing or analytics service providers
Information is shared only when reasonably necessary to provide the required service or comply with legal obligations.
4. Payment Security
All online payments are processed through secure payment gateways.
SILEXEO does not store sensitive information such as your debit card number, credit card number, CVV, UPI PIN, or banking password on its own servers.
5. Cookies
Our website may use Cookies and similar technologies to provide a better and smoother browsing experience.
Cookies may help us to:
- Remember your preferences.
- Keep items in your Shopping Cart.
- Improve website performance.
- Understand how visitors use our website.
- Provide a better shopping experience.
You may disable Cookies through your browser settings. However, disabling Cookies may affect certain features of our website.
6. Data Security
We take reasonable technical and administrative security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure. While we make reasonable efforts to protect your information, we cannot guarantee absolute security.
7. Your Rights
You may contact us regarding your personal information and may, subject to applicable laws:
- Ask what personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information where legally permitted.
- Opt out of promotional emails, SMS, or other marketing communications at any time.
8. Third-Party Websites
Our website may contain links to third-party websites, services, or social media platforms.
SILEXEO is not responsible for the privacy practices, security, or content of these third-party websites. We recommend reviewing their respective Privacy Policies before providing any personal information.
9. Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child, we will take reasonable steps to delete such information where appropriate.
10. Changes to This Privacy Policy
SILEXEO reserves the right to update or modify this Privacy Policy at any time.
Any updated Privacy Policy will become effective when it is published on our website. We recommend checking this page periodically for any changes.
11. Contact Us
If you have any questions, suggestions, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.
SILEXEO
📧 Email: silexeoperfume@gmail.com
