Last Updated: July 29, 2026
Welcome to SILEXEO.
Thank you for visiting our website and showing interest in our fragrances. By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.
1. General Information
These Terms & Conditions apply to all visitors and customers using the SILEXEO website. By accessing our website, you also agree to our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies published on our website. If you do not agree with these Terms & Conditions, please discontinue using our website.
2. Product Information
We make every effort to provide accurate and up-to-date product descriptions, images, and information.
However:
- Product images are for reference purposes only.
- Packaging, labels, or product design may change from time to time without prior notice.
- Fragrance performance and longevity may vary depending on individual skin chemistry, weather conditions, and usage.
- Product availability may change without prior notice.
3. Orders
Once an order is placed, you will receive an order confirmation.
SILEXEO reserves the right to accept, reject, or cancel any order under the following circumstances:
- The product is out of stock.
- Payment could not be completed.
- Incorrect pricing or product information is displayed.
- Suspicious or fraudulent activity is detected.
- Any unforeseen circumstances beyond our control.
- If payment has already been received, any eligible refund will be processed in accordance with our Refund Policy.
4. Pricing
- All prices displayed on our website are in Indian Rupees (INR).
- Prices, offers, and promotional discounts may change without prior notice.
- Unless specifically mentioned, multiple offers or coupon codes cannot be combined.
5. Payment
We accept secure payment methods available during checkout.
Cash on Delivery (COD) is available in eligible service areas.
Orders will be processed only after successful payment confirmation or COD verification.
6. Shipping
Delivery timelines provided on our website are estimated.
Actual delivery may be delayed due to weather conditions, courier partner issues, public holidays, or other
circumstances beyond our control.
For complete details, please refer to our Shipping Policy.
7. Returns & Refunds
Due to hygiene and safety reasons, opened or used perfumes are not eligible for return, refund, or exchange.
Claims will only be considered if:
- You receive a damaged product.
- You receive an incorrect product.
- The product has a manufacturing defect.
To submit a claim, please contact us within 24 hours of delivery with a complete unboxing video and clear photographs for verification.
8. Website Usage
While using our website, you agree that you will not:
- Engage in any unlawful activity.
- Copy, reproduce, or distribute our content without permission.
- Attempt to gain unauthorized access to our website or systems.
- Perform any activity that may harm our website, business, or other users.
Violation of these Terms may result in suspension of access and appropriate legal action.
9. Intellectual Property
All trademarks, logos, product names, images, videos, designs, graphics, website content, and other materials displayed on this website are the exclusive property of SILEXEO.
No content may be copied, reproduced, modified, published, distributed, or used for commercial purposes without our prior written permission.
10. Limitation of Liability
All SILEXEO products are manufactured in accordance with applicable quality standards.
However, fragrance performance and skin reactions may vary from person to person due to individual skin chemistry and sensitivity.
SILEXEO shall not be liable for any allergic reactions, skin irritation, or personal sensitivity resulting from the use of our products.
Customers are advised to perform a patch test before first use.
11. Safety Instructions
All SILEXEO fragrances are intended for external use only.
- Flammable. Keep away from heat, sparks, and open flames.
- Avoid contact with eyes. In case of contact, rinse thoroughly with clean water.
- Keep out of reach of children.
- Perform a patch test before first use.
- Discontinue use immediately if irritation or discomfort occurs.
- Keep the bottle tightly closed when not in use.
- Store in a cool, dry place below 30°C (86°F).
- Protect from direct sunlight.
12. Product Disclaimer
SILEXEO fragrances are created for personal use only.
Fragrance longevity, projection, and overall performance may vary depending on individual skin chemistry, environmental conditions, and application methods.
Customers are responsible for using and storing the product according to the instructions provided on the packaging.
SILEXEO shall not be held responsible for any issues arising from misuse, improper storage, failure to follow usage instructions, or individual allergic reactions.
13. Changes to These Terms
SILEXEO reserves the right to update, modify, or revise these Terms & Conditions at any time without prior notice.
Any changes become effective immediately upon publication on our website.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising from the use of our website or products shall be subject to the exclusive jurisdiction of the competent courts located in Surat, Gujarat, India.
15. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
SILEXEO
📧 Email: silexeoperfume@gmail.com
